After outlining the Performance Management Process, this resource goes on to explain the steps in more detail. These include:
- Identify the Core Areas of Responsibility
- Identify & Agree the Assessment Criteria
- Agree & Record the Performance Measures
- Three Types of Performance Measures
- Use of Performance Measures
- Measuring Joint Accountabilities
- Achieving Maximum Leverage
- The Benefits of Agreeing Performance Measures
Joint calls:
Joint calls provide a tremendous opportunity for the Sales Manager as coach/mentor to view the Sales Person in action and to assess:
- The quality of pre-call preparation
- The structure and content of the call
- The level of selling skills used
- The results of the call
- The sales person’s development needs
This document also provides a checklist and guidelines for carrying out a day of joint calling by the Sales Manager with a Sales Person.