Generally, the quality of preparation is the most consistent guide to the success or failure of a negotiator.
This detailed resource provides help in preparing and then engaging in negotiations.
The areas covered are:
Prepare
- objectives
- information
- roles
Phase one: Present/discuss/avoid arguing/signal
- define starting point
- listen
- clarify
- summarise understanding
- assess the mfp(s) of your opponent
- hint at flexibility
Phase two: Propose/map/validate
- establish the bargaining arena
- map out the variables
Phase three: Package/bargain
- focus on a win/win
Phase four: Close/agree
- seek agreement
- summarise
- gain agreement to the summary