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- Account Management
- Career Development
- Change Management Skills
- Communication Skills
- Consultative Selling
- Customer Buying Styles
- Customer Care
- Decision-Making and Problem Solving Skills
- Improving Sales Peoples Performance
- Influencing Skills
- Insight Selling
- Learning Styles
- Management Skills
- Managing & Motivating Sales Teams
- Negotiation
- Presentation Skills
- Public Speaking
- Sales Call Planning and Preparation
- Self Motivation Skills
- Strategic Thinking and Planning
- Team Building Skills
- Territory Planning & Management
- Time Management
- Written Communication Skills
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Personal Effectiveness Skills
Influencing Skills [Item Ref. 153]
Price £57.50
Summary
Course OverviewPacked with tools, techniques and activities to bring alive the key insights, knowledge and skills to be an effective influencer this powerful one day course really equips delegates to become competent and confident influencers.
Being able to influence others effectively is a key skill for both managers and employees at all levels within an organisation.
The key is to influence others in a way in which they like to be influenced. This requires an understanding of different influencing styles, interpreting others’ preferred influencing styles and adapting one’s own preferred style to influence others effectively.
Influencing successfully also requires insights into the contributors to effective communications between people including the use of words, voice and non-verbals.
This course provides managers and employees with the knowledge, insights and skills to be able to influence others upwards, across and downwards to achieve a desired end result. The skills are of particular use in the areas of leading and managing change and resolving conflicts.
This is a highly interactive course incorporating the use of diagnostics and group and individual exercises/role-plays.
The course includes a comprehensive trainer’s guide, a full set of delegate handouts, four exercises, and PowerPoint slides.
Optional additional material
To add to the course content you might like to use some or all of the following materials:
- How To Be Assertive
- Identifying Others’ Influencing Behaviours
Find these in the Other Training Resources Section of the Rhema Resource Centre.
Course length:
Minimum 340 minutes excluding lunch and coffee/tea breaks.
Customers Who Bought This Item Also Bought -
• Identifying the influencing behaviours of people (model and explanatory notes)• How to be assertive (model, diagnostic and explanatory notes)
• Identifying the influencing behaviours of people (model and explanatory notes)
• Building Relationships With Others (models and processes)
• Listening effectively (models, processes and checklists)
• Influencing and Managing Key Stakeholders