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- Account Management
- Career Development
- Change Management Skills
- Communication Skills
- Consultative Selling
- Customer Buying Styles
- Customer Care
- Decision-Making and Problem Solving Skills
- Improving Sales Peoples Performance
- Influencing Skills
- Insight Selling
- Learning Styles
- Management Skills
- Managing & Motivating Sales Teams
- Negotiation
- Presentation Skills
- Public Speaking
- Sales Call Planning and Preparation
- Self Motivation Skills
- Strategic Thinking and Planning
- Team Building Skills
- Territory Planning & Management
- Time Management
- Written Communication Skills
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- Absence Management Policy
- Annual Leave (holiday) Policy
- Appraisals And Performance Man...
- Corporate Social Responsibility...
- Dignity at Work Policy and Pro...
- Disciplinary policy and proced...
- Employee Handbook
- Equal Opportunities Policy
- Exit Policy (Leaving the Organ...
- Flexible Working Policy
- Grievance Procedure
- Health and Safety Policy
- Learning And Development Policy...
- Managers Guidelines on Dealing...
- Managers Guidelines on Ill Hea...
- Maternity Policy
- Paternity Leave Policy
- Personal Data Protection and Confidentiality...
- Redundancy Policy
- Succession Planning Policy and...
- Telecommunications Policy
- Well-Being Policy
- Whistleblowing Policy and Proc...
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Change Management Skills
Leading and Managing Change [Item Ref. 194]
Price £100.00
Summary
Leading and Managing ChangeChange is a constant and can be on a minor or major scale. Today’s manager needs to be able to both create change and implement changes initiated by others. However change is all too rarely led and managed well. The successful management of change requires insights, knowledge, skills and processes which managers do not always possess.
This course provides managers with tangible and concrete processes to adopt when leading and managing change of all types and sizes.
It very importantly covers the soft skills including effective leadership, stakeholder management and communication and handling different human emotions and reactions surrounding change.
This highly practical and participative two day course covers all the essentials of effective change management.The session contents include a comprehensive trainer’s guide, a full set of delegate handouts and accompanying powerpoint slides, together with an exercise on Change Management, and Change Management Documentation.
Optional, additional material
The exercise entitled Step Up To Change is included in the material but why not also use our Influencing Styles Questionnaire to be found in the Other Training Resources of the Rhema Resource Centre.
Session length: 780 minutes without the use of Optional Material
Customers Who Bought This Item Also Bought -
• Redundancy Policy• Stages of Team Development
• Account Management (Process for Managing Significant Accounts)
• Absence Management Policy
• SESSION 1: Profiting From Performance Management
• Consultative Selling Skills
• Sales Force Management
• Performance / Satisfaction Questionnaire
• How To Re-ignite Your Career
• SESSION 3: Solving Performance problems