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- Account Management
- Career Development
- Change Management Skills
- Communication Skills
- Consultative Selling
- Customer Buying Styles
- Customer Care
- Decision-Making and Problem Solving Skills
- Improving Sales Peoples Performance
- Influencing Skills
- Insight Selling
- Learning Styles
- Management Skills
- Managing & Motivating Sales Teams
- Negotiation
- Presentation Skills
- Public Speaking
- Sales Call Planning and Preparation
- Self Motivation Skills
- Strategic Thinking and Planning
- Team Building Skills
- Territory Planning & Management
- Time Management
- Written Communication Skills
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- Absence Management Policy
- Annual Leave (holiday) Policy
- Appraisals And Performance Man...
- Corporate Social Responsibility...
- Dignity at Work Policy and Pro...
- Disciplinary policy and proced...
- Employee Handbook
- Equal Opportunities Policy
- Exit Policy (Leaving the Organ...
- Flexible Working Policy
- Grievance Procedure
- Health and Safety Policy
- Learning And Development Policy...
- Managers Guidelines on Dealing...
- Managers Guidelines on Ill Hea...
- Maternity Policy
- Paternity Leave Policy
- Personal Data Protection and Confidentiality...
- Redundancy Policy
- Succession Planning Policy and...
- Telecommunications Policy
- Well-Being Policy
- Whistleblowing Policy and Proc...
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Free Sample Resources
The resources below are provided free for your use.
They are in PDF format and can be viewed using Adobe Acrobat Reader (which can be downloaded for free from Adobe's website).
Please note, that whilst these resources are free to view, they cannot be printed or copied.
If you would like us to keep you updated with further free samples and product updates, please use the form below.
1. Profiting Through Performance Management
How do you get managers and their employees excited about performance management? How do you obtain their buy-in to a performance management process? What’s the win in it for the manager, employee and the organisation?
This session simplifies the issues surrounding performance management into two key ingredients – the need for employees to meet the performance needs of the manager, and the need for the manager to meet the satisfaction needs of their employees.
When these two needs are met at the same time the best performances are willingly given – the ultimate test of an effective performance management process.
This lively, highly practical and interactive session can be used at the start of a training course on performance management, as a stand alone workshop or briefing session, or as part of an ongoing communication on the importance of performance management within an organisation.
The session contents include a comprehensive trainers guide, a full set of delegate handouts and accompanying PowerPoint slides.
Click here to download free PDF sample
Click here to buy the full version.
2. Influencing and Managing Key Stakeholders
A key contributor to your success when leading and managing change is your ability to influence key stakeholders whose support you need to implement the change.
Click here to download free PDF sample
Click here for more information and to buy the full version.
3. Equal Opportunities Policy
This is a ready to adopt or to adapt model Equal Opportunities Policy.
Click here to download free PDF sample
Click here for more information and to buy the full version.